2020 NAG/YEO Conference Agenda

Wednesday, July 29, 2 PM EST
Executing a Safer Retail and Foodservice Program

The COVID-19 pandemic changed the way convenience retailers operate stores and sell foodservice items. This new world reality will have a lasting impact on everything from store marketing and training to retail design and. The big question is what did retailers learn during this crisis about keeping customers and employees, and still maintaining in-store sales. This session will also focus on what steps experts are recommending to be more prepared in the event of another pandemic.

Joy Almekies, Senior Director Food Services, Global Partners
Gus Olympidis, President and CEO, Family Express
Jessica Williams, Founder & CEO, Food Forward Thinking

Wednesday, August 5, 2 PM EST
Data Privacy Requirements: What Convenience Stores Need to Know

States across the country are introducing privacy laws, which are focused on consumers’ data protection rights. These laws give customers the right to opt out of having their personal information being stored by businesses. Retail companies must also be transparent with the kinds of data they collect from customers including things like address, email, driver’s license number, telephone number and much more. These will impact how convenience store companies collect and store data. This session will help retailers navigate the changing laws.

Alan J. Thiemann, General Council, Conexxus
Bill Hanifan, Founder and CEO, Hanifan Loyalty

Wednesday, August 12, 2 PM EST
Effective Leadership: The Best Ways to Manage People

Today’s convenience store chains face a unique challenge. Despite recognizing the value of improving their leadership pipelines and making investments in leadership development, nearly 30% of them still describe their candidate pool as “weak” or “very weak.” The session will examine the characteristics of great leadership and what young professionals can do to get ahead in their careers. A Young Executives Organization (YEO) exclusive for the convenience store industry’s next generation leaders.

David Caruso, Director, Stewart’s Shops
Linda McKenna, Managing Partner, EPS Inc.

Wednesday, August 19, 2 PM EST
NAG Virtual InfoExchanges (Pick Your Topic)

  1. Fuels
  2. Technology/Loyalty Programs
  3. Local Lobbying and the Legislative Process
  4. Foodservice
  5. Human Resources
  6. Leadership for Young Executives (YEO)
Wednesday, August 26, 2 PM EST
Employee Recruiting and Retention Strategies

No matter the industry, staffing turnover is a naturally occurring part of the business world. However, excessive employee turnover can affect the efficiency of a company. The costs of recruiting and retraining new employees can have a severely negative impact on your overall bottom line. Learn how leading retailers are finding great employees and going the extra mile to keep them.

Greg Ehrlich, President, Friendship Foods
Mel Kleiman, President and CEO, Humetrics Inc.

Wednesday, September 2, 2 PM EST
Emerging Trends in Foodservice

Foodservice gains have led many c-store operators to boost their store footprints with open kitchens, ordering kiosks and dining space. Now many chains are getting into delivery and mobile ordering. C-store foodservice programs seem to have unlimited possibilities but only those who understand what customers are looking for will be successful. Our expert panel will outline what retailers can expect over the next three years.

Kalen Frese, Food Service Director, Warrenton Oil Co.
Sharif Jamal, Director, Brand Development, Chestnut Petroleum
Tim Powell, Managing Principal, Foodservice IP

Wednesday, September 9, 2 PM EST
What is Blockchain and How Will It Affect You?

Blockchain technology is simply a record of data that is distributed and managed by cluster of computers. The technology continues to expand into almost anywhere information is stored and will eventually impact how retail data is collected. YEO Board Chairman Jeremie Myhren explains what retailers need to know.

John Lofstock, Executive Director, The National Advisory Group
Jeremie Myhren, Chief Information Officer, Road Ranger, Chairman, Young Executives Organization (YEO)

Wednesday, September 16, 2 PM EST
NAG Virtual Store Tours

A look at new concepts and great ideas from the country. See what 4 leading retailers are doing to drive sales, grow the foodservice business and meet the customers’ needs in the post COVID-19 retail environment. Stores include The Parker Cos., Inland Food Stores and Friendship Foods.