Agenda | NAG Convenience

[vc_row][vc_column][themeum_title title=”Agenda” size=”42″ title_weight=”900″ title_margin=”20px 0px 20px 0px”][/vc_column][/vc_row][vc_row][vc_column][themeum_title position=”left” title=”Sunday, September 8″ size=”28″ title_weight=”900″ title_margin=”20px 0px 20px 0px”][vc_column_text css=”.vc_custom_1574456184801{margin-top: -2px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

1:00 – 7:30 PM Registration

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1:00 – 4:00 PM NAG Hospitality Suite

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4:00 – 5:00 PM NAG/YEO Board Meeting

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6:00 – 7:00 PM NAG Networking Reception

[/vc_column_text][vc_tta_accordion style=”modern” shape=”square” c_icon=”chevron” active_section=”-2″ collapsible_all=”true”][vc_tta_section title=”7:00 – 10:00 PM NAG Opening Night Dinner Featuring Keynote Speaker Tunnel to Towers Foundation” tab_id=”1574448926162-3a57e1a9-3f6f” el_class=”agenda-accordion”][vc_row_inner][vc_column_inner width=”1/4″][vc_single_image image=”1433″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/frank-siller/”][vc_column_text]

Frank Siller
Chairman & CEO, Stephen Siller Tunnel to Towers Foundation

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9:00 PM – 12:00 AM NAG Hospitality Suite

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][themeum_title position=”left” title=”Monday, September 9″ size=”28″ title_weight=”900″ title_margin=”20px 0px 20px 0px”][vc_column_text css=”.vc_custom_1574449454426{margin-top: -2px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

7:00 AM – 1:30 PM Registration/Info Desk Open

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7:00 – 8:00 AM Breakfast

[/vc_column_text][vc_tta_accordion style=”modern” shape=”square” c_icon=”chevron” active_section=”-2″ collapsible_all=”true”][vc_tta_section title=”8:00 – 8:15 AM Welcome/Conference Overview” tab_id=”1574449407301-c3cc75ad-826b” el_class=”agenda-accordion”][vc_row_inner][vc_column_inner width=”1/6″][vc_single_image image=”1417″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speakers/john-lofstock/”][vc_column_text]

John Lofstock
Editor-in-Chief, The Convenience Store Decisions Group; Vice President, The National Advisory Group (NAG)

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Doug Galli
Vice President and General Manager, Reid Stores Inc./Crosby’s

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][/vc_row_inner][/vc_tta_section][/vc_tta_accordion][vc_tta_accordion style=”modern” shape=”square” color=”turquoise” c_icon=”chevron” active_section=”-2″ collapsible_all=”true”][vc_tta_section title=”8:15 – 9:15 AM General Session: Burning Issue # 1 – The Importance of Family Values in the Convenience Store Industry” tab_id=”1574457419892-ccd8eb95-9ab8″ el_class=”agenda-accordion”][vc_row_inner][vc_column_inner width=”1/6″][vc_single_image image=”1417″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speakers/john-lofstock/”][vc_column_text]

John Lofstock
Editor-in-Chief, The Convenience Store Decisions Group; Vice President, The National Advisory Group (NAG)

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][vc_single_image image=”1396″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/margaret-dinneny/”][vc_column_text]

Margaret Dinneny
Vice President, Chief People Officer, Wawa Inc.

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][vc_single_image image=”1437″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/matthew-spackman/”][vc_column_text]

Matthew Spackman
Senior Vice President, Grow People

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][vc_single_image image=”1441″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/leo-vercollone/”][vc_column_text]

Leo Vercollone
CEO and Co-Owner, Verc Enterprises

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][/vc_row_inner][vc_column_text]Family-owned small businesses are the backbone of our economy. They provide 55% of all jobs in the U.S. and 54 percent of U.S. sales, according to the Small Business Administration. Strong family values can prove extremely productive in business and this is evident in the convenience store and petroleum industries. Family businesses have left an indelible impression on convenience store chains across the country by providing outstanding leadership, innovation and stability in the communities they serve. In this session, we will hear how three unique chains have made their mark on the convenience store industry.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_column_text css=”.vc_custom_1574450234135{margin-top: -23px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

9:15 – 9:30 AM Break/Visit Sponsor Tables

[/vc_column_text][vc_tta_accordion style=”modern” shape=”square” color=”turquoise” c_icon=”chevron” active_section=”-2″ collapsible_all=”true”][vc_tta_section title=”9:30 – 10:30 AM General Session: Burning Issue # 2 – Local Lobbying: Why Your Voice Matters More Than Ever. ” tab_id=”1574450806314-19a499de-eff7″ el_class=”agenda-accordion”][vc_row_inner][vc_column_inner width=”1/6″][vc_single_image image=”1382″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/tom-briant/”][vc_column_text]

Tom Briant
Executive Director, National Association of Tobacco Outlets (NATO)

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Jim Calvin
President, New York Association of Convenience Stores

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][vc_single_image image=”1415″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/clay-lambert/”][vc_column_text]

Clay Lambert
Co-Owner, Managing Director, Metro Petro Gas

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][vc_single_image image=”1434″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/jerry-smith/”][vc_column_text]

Jerry Smith
Director of Retail Operations, Tobacco Central / Low Bob’s Group

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][/vc_row_inner][vc_column_text]Whether it’s increasing tobacco taxes, rising minimum wages, fuel regulations or credit card fees, convenience store owners need to make their voices heard on the important issues integral to store sales. Lobbying is an essential part of our democratic system and can help bring about change. This session will delve into how convenience store owners can make their voices be heard with lawmakers at the local and state levels to influence change that is good for business.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_column_text css=”.vc_custom_1574451180308{margin-top: -23px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

10:30 – 10:45 AM Break/Visit Sponsor Tables

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10:45 AM – 12:15 PM Information Exchanges Part 1

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12:15 – 1:15 PM Lunch

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$150 per golfer and $25 for rental clubs – sign up during registration. Read more >>

[/vc_column_text][/vc_tta_section][vc_tta_section title=”1:30 – 5:00 PM NAG Retail Store Tours: The Best of Minneapolis” tab_id=”1574451326169-4f3c4c52-a831″ el_class=”agenda-accordion”][vc_column_text]Stops include Bobby & Steve’s Auto World, Holiday Stationstores and Metro Petro Gas.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_column_text css=”.vc_custom_1574451399726{margin-top: -23px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

6:30 – 9:00 PM Dinner on Your Own to Explore Minneapolis

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9:00 PM – 12:00 AM NAG Hospitality Suite

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][themeum_title position=”left” title=”Tuesday, September 10″ size=”28″ title_weight=”900″ title_margin=”20px 0px 20px 0px”][vc_column_text css=”.vc_custom_1574451746312{margin-top: -2px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

7:00 AM – 4:00 PM Registration/Info Desk Open

7:00 – 8:00 AM Breakfast

[/vc_column_text][vc_tta_accordion style=”modern” shape=”square” color=”turquoise” c_icon=”chevron” active_section=”-2″ collapsible_all=”true”][vc_tta_section title=”8:00 – 9:00 AM General Session: Burning Issue # 3 – Merchandising and Marketing Your Brand for Success: What are Your Customers Looking For?” tab_id=”1574451682298-f359ac98-1bcd” el_class=”agenda-accordion”][vc_row_inner][vc_column_inner width=”1/6″][vc_single_image image=”1432″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/john-schaninger/”][vc_column_text]

John Schaninger
President, The Schaninger Group

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][vc_single_image image=”1403″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/ernie-harker/”][vc_column_text]

Ernie Harker
Brand Therapist, Ernburn Brands

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][vc_single_image image=”1425″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/melissa-peterson/”][vc_column_text]

Melissa Peterson
Merchandising Director, Bobby & Steve’s Auto World

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][/vc_row_inner][vc_column_text]From foodservice to the cold vault, customers see c-stores as a destination, but how closely do you track where they go once they enter your store? New technology, such as heat maps integrated with high-resolution cameras, allow retailers to see where customers are going, what they are looking at and how much time they spend in each area of the store. This data can help c-stores design integrated merchandising plans to drive sales.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_column_text css=”.vc_custom_1574452159245{margin-top: -23px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

9:00 – 9:15 AM Break/Visit Sponsor Tables

[/vc_column_text][vc_tta_accordion style=”modern” shape=”square” color=”turquoise” c_icon=”chevron” active_section=”-2″ collapsible_all=”true”][vc_tta_section title=”9:15 – 10:15 AM General Session: Burning Issue # 4 – Developing Your Digital Strategy: How Artificial Intelligence is Impacting Retail” tab_id=”1574451683100-a3941e69-d1d0″ el_class=”agenda-accordion”][vc_row_inner][vc_column_inner width=”1/6″][vc_single_image image=”1424″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/bob-oconnor/”][vc_column_text]

Bob O’Connor
President, Jetz Convenience Centers

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Paul Roetzer
Founder and CEO, The Marketing Artificial Intelligence Institute

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][vc_single_image image=”1405″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/doug-haugh/”][vc_column_text]

Doug Haugh
President, Parkland Fuel Corp.

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][vc_single_image image=”1416″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/pat-lewis/”][vc_column_text]

Pat Lewis
Partner, Oasis Stop N’ Go

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][/vc_row_inner][vc_column_text]The hype around artificial intelligence (AI) has never been higher – and one industry where it has a chance to make a major impact on profits is retail. From interpreting data to predicting sales needs, artificial intelligence is redefining retail. This panel will discuss how a digital strategy ties into all aspects of the store including loyalty, the back-office and the POS system. It will also discuss how retailers can use AI to engage customers through communication and experiences, better manage inventory and price products optimally.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_column_text css=”.vc_custom_1574453328578{margin-top: -23px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

10:15 – 10:30 AM Break/Visit Sponsor Tables

[/vc_column_text][vc_tta_accordion style=”modern” shape=”square” c_icon=”chevron” active_section=”-2″ collapsible_all=”true”][vc_tta_section title=”10:30 – 12:00 PM Information Exchanges Part 2″ tab_id=”1574453345174-09d7b364-b43f” el_class=”agenda-accordion”][vc_row_inner][vc_column_inner width=”1/6″][vc_single_image image=”1424″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/bob-oconnor/”][vc_column_text]

Bob O’Connor
President, Jetz Convenience Centers

Paul Roetzer
Founder and CEO, The Marketing Artificial Intelligence Institute

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Bradley Campbell
Category Manager for Tobacco, Sheetz Inc.

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][vc_single_image image=”1398″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/kalen-frese/”][vc_column_text]

Kalen Frese
Food Service Director, Warrenton Oil Co.

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Jonathan Ketchum
Vice President of Retail, Energy North Group

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][vc_single_image image=”1465″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/sharif-jamal/”][vc_column_text]

Sharif Jamal
Corporate Training Manager, Chestnut Petroleum

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New and Emerging Fuels. Moderator: Bob O’Connor, President, Jetz Convenience Centers
HR: There’s an app for that. Moderator: Doug Yawberry, President, Weigels Inc.
CBD, Vape and Tobacco: What the future holds for this growing category and how FDA regulations can impact sales. Moderator: Paul Crozier, Category Manager for Cigarettes & Tobacco, Sheetz and Bradley Campbell, Category Manager for Tobacco, Sheetz Inc.
Foodservice: Forecasting demand. Moderator: Kalen Frese, Food Service Director, Warrenton Oil Co.
How is Industry Consolidation Changing the C-Store Industry? Moderator: Jonathan Ketchum, Vice President of Retail, Energy North Group
LEED Certification and Embracing the Green Movement.

[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_column_text css=”.vc_custom_1574454047422{margin-top: -23px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

12:00 – 1:00 PM Lunch

[/vc_column_text][vc_tta_accordion style=”modern” shape=”square” color=”turquoise” c_icon=”chevron” active_section=”-2″ collapsible_all=”true”][vc_tta_section title=”1:00 – 2:15 PM General Session: Burning Issue # 5 – Equipped for Foodservice Success: How to Execute a Successful Foodservice Strategy in Small Spaces” tab_id=”1574451683773-34c11ca3-0dc0″ el_class=”agenda-accordion”][vc_row_inner][vc_column_inner width=”1/6″][vc_single_image image=”1380″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/joy-almekies/”][vc_column_text]

Joy Almekies
Director of Food Services, Global Partners

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][vc_single_image image=”1389″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/jon-cox/”][vc_column_text]

Jon Cox
Senior Director of Food & Beverage, GetGo

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][vc_single_image image=”1426″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/ted-roccagli/”][vc_column_text]

Ted Roccagli
Director of Partnerships & Preferred Vendor Programs, Empire Petroleum Partners

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][vc_single_image image=”1387″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/david-caruso/”][vc_column_text]

David Caruso
Director, Stewart’s Shops; President, Lakeside Business Advisors

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][/vc_row_inner][vc_column_text]Space limitations used to be the bane of convenience store operators who wanted a professional foodservice program. But now manufacturers are stepping up to the plate with equipment that serves multiple purposes and still fits nicely within the c-store footprint. Choosing the right equipment can often be an overwhelming task given the range of options available, so retailers must also focus on cost, machine life, maintenance and ROI considerations.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_column_text css=”.vc_custom_1574454779946{margin-top: -23px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

2:30 – 2:45 PM Break/Visit Sponsor Tables

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Linda McKenna
Principal, Convenience Store Coaches, Inc.

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5:30 – 6:30 PM NAG Networking Reception

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6:30 – 9:00 PM Dinner & Awards Ceremony

9:00 PM – 12:00 AM NAG Hospitality Suite

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][themeum_title position=”left” title=”Wednesday, September 11″ size=”28″ title_weight=”900″ title_margin=”20px 0px 20px 0px”][vc_column_text css=”.vc_custom_1574455571303{margin-top: -2px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

7:30 AM – 12:00 PM Registration/Info Desk Open

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8:00 – 8:45 AM Breakfast

[/vc_column_text][vc_tta_accordion style=”modern” shape=”square” c_icon=”chevron” active_section=”-2″ collapsible_all=”true”][vc_tta_section title=”8:45 – 9:45 AM Check-In is the New Checkout” tab_id=”1574455205531-0c0eb0f5-dd4e” el_class=”agenda-accordion”][vc_row_inner][vc_column_inner width=”1/4″][vc_single_image image=”1392″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/richard-crone/”][vc_column_text]

Richard Crone
CEO and Founder, Crone Consulting LLC

[/vc_column_text][/vc_column_inner][vc_column_inner width=”3/4″][vc_column_text]Keynote Session with Richard Crone, Founder of Crone Consulting LLC.

For convenience stores, their merchandising concept, execution and location(s) are their principal competitive advantages today. As good as that may be, the barriers to entry are low and risk of others improving upon that formula are high and already in play. Not the case if a retailer surrounds their business with a Customer Relationship Management (CRM) model bolstered by a successful check-in and personalization strategy. This session will review the disruptive forces at play, provide a guide for immediate action and strategic checklist to execute against to leverage these changes to grow your business through check-in, personalization and autonomous checkout.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_tta_section][/vc_tta_accordion][vc_column_text css=”.vc_custom_1574455751572{margin-top: -23px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

9:45 – 10:00 AM Break/Visit Sponsor Tables

[/vc_column_text][vc_tta_accordion style=”modern” shape=”square” color=”turquoise” c_icon=”chevron” active_section=”-2″ collapsible_all=”true”][vc_tta_section title=”10:00 – 10:45 AM General Session: Burning Issue # 6 – How Cashier-less Sites Will Impact the Convenience Store Industry” tab_id=”1574455206304-109f89f0-8ef0″ el_class=”agenda-accordion”][vc_row_inner][vc_column_inner width=”1/6″][vc_single_image image=”1407″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/raymond-huff/”][vc_column_text]

Raymond Huff
President, HJB Convenience

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Gus Olympidis
CEO, Family Express

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][vc_single_image image=”1392″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/richard-crone/”][vc_column_text]

Richard Crone
CEO and Founder, Crone Consulting LLC

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][vc_single_image image=”1378″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/erin-del-conte/”][vc_column_text]

Erin Del Conte
Executive Editor, Convenience Store Decisions

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][/vc_row_inner][vc_column_text]Amazon and other cashier-less concepts are no longer a novelty. They are fast becoming destinations in markets such as San Francisco, Seattle and Chicago, and they are challenging conventional convenience stores in the race for time-pressed customers. Beyond retail competition, the concept is also changing consumer behavior to expect a frictionless experience. While some municipalities are passing laws to require stores to accept cash, convenience store owners must develop a strategy to compete with this emerging trend.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_column_text css=”.vc_custom_1574456045019{margin-top: -23px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

10:45 – 11:00 AM Break/Visit Sponsor Tables

[/vc_column_text][vc_tta_accordion style=”modern” shape=”square” c_icon=”chevron” active_section=”-2″ collapsible_all=”true”][vc_tta_section title=”11:00 – 11:45 AM Ideas Boot Camp” tab_id=”1574455207185-9a01fb6b-2cd9″ el_class=”agenda-accordion”][vc_row_inner][vc_column_inner width=”1/6″][vc_single_image image=”1417″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speakers/john-lofstock/”][vc_column_text]

John Lofstock
Editor-in-Chief, The Convenience Store Decisions Group; Vice President, The National Advisory Group (NAG)

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][vc_single_image image=”1439″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” img_link_target=”_blank” link=”/speaker/brian-unrue/”][vc_column_text]

Brian Unrue
Director of Operations, Clark’s Pump-n-Shop

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][/vc_row_inner][vc_column_text]Best practices and conference wrap up with John Lofstock, Executive Director, NAG, and Brian Unrue, Vice President of Operations, Clark’s Pump N Shop.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_column_text css=”.vc_custom_1574454779946{margin-top: -23px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

2:30 – 2:45 PM Break/Visit Sponsor Tables

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11:45 AM Conference Wrap Up and Takeaways

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12:00 PM Departures

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Join us in Minneapolis!

Participation in a NAG Conference will make you a better convenience store operator.

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